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How to get the most from your pet care providers - ask a pet professional these questions

  • 22 hours ago
  • 4 min read

Are you asking pet professionals the right questions? Are you sharing important information with them?


Most pet parents go into appointments with a general sense of what they need. A routine vet visit. A grooming session. A training consultation. A daycare visit. A dog walk. But the families who get the most out of those appointments are the ones who come in prepared to have a real conversation.


A way to help the pet professionals caring for your pets is to let them know what YOU have observed, concerns you have, or what you know your pet likes and dislikes. This will help them understand you and your pet's needs better.


A collage of images of dogs on a walk, at a daycare, or with a trainer, a cat at a Vet and getting their nails trimmed, a bird with a vet, and a dog with a groomer.

Here is a list of important information and questions you can bring to every professional who cares for your pet.


You do not need to do this every time. But you can use them when something changes or your pet feels off, when you are starting a relationship with a new provider, or when you want to get more out of a standard appointment or service.


Information to Share With Your Dog Walker or Pet Sitter


  1. How your pet reacts to strangers.

  2. Their favourite toy and favourite treat.

  3. Previous health concerns, injuries, or illness.

  4. A big change to their normal routine or behaviour.


Questions to Ask Your Dog Walker or Pet Sitter


  1. How does my pet seem emotionally during our time together? Relaxed? Anxious? Excited?

  2. Have you noticed any behaviour changes recently?

  3. Is there anything about their routine or something in the environment that seems to be affecting them?


Information to Share With Your Veterinarian


  1. What you are feeding your pet and how much.

  2. A video documenting any odd behaviour, limping, or movement that seems awkward or uncomfortable

  3. Any detailed notes or a log of when you became concerned, noticed a change, any progression of symptoms, and other important observations that could help them determine the problem.


Questions to Ask Your Veterinarian


  1. Is there anything you are seeing today that I should be monitoring at home?

  2. Are there any early signs of [a condition relevant to species/breed/age] I should know about?

  3. What does “normal” look like for a pet at this age and stage?

  4. Is there anything in my pet’s current routine that you would recommend we adjust?


Information to Share With Your Groomer


  1. Any past bad experiences.

  2. Any new lumps, bumps, onset or progression of arthritis, or injuries.

  3. A photo of a particular cut or style you want to try.


Questions to Ask Your Groomer


  1. Is there anything you noticed with their skin, coat, ears, or nails today?

  2. Are there any areas where my pet showed sensitivity or discomfort?

  3. What can I do at home between appointments to support what you’re doing? Brushing techniques or ways to prevent mats?


Information to Share With Dog Trainer or Behaviour Consultant


  1. Your pet's current daily routine.

  2. Any known medical conditions or injuries.

  3. Any improvements or setbacks since your last session.

  4. The ultimate goal for you and your pet.


Questions to Ask Your Dog Trainer or Behaviour Consultant


  1. What behaviour patterns are you seeing that I might not be noticing at home?

  2. Is there anything in how I’m responding to my pet that might be making things harder for them to learn?

  3. Could the behaviours we’re working on be connected to anything medical or environmental?

  4. What should I be doing to practice between our sessions to support my pet's progress?


Information to Share With Your Boarding or Daycare Provider


  1. Your pet's known fears and reactions to new people or other pets.

  2. How your pet usually plays (rough play, energetic, or solo) and games or toys they enjoy.

  3. Dietary restrictions and how much they normally eat (if they eat less when stressed).

  4. Any injuries or recent illness.


Questions to Ask Your Boarding or Daycare Provider


  1. How does my pet handle the transitions when I drop off and pick up?

  2. Are there any social behaviour patterns I should know about — with dogs, with people, with the facility?

  3. Is there anything I can do or bring to make their time here more comfortable?


The Question That Works Every Time


No matter which professional you are interacting with, there is one question that works in every single appointment or meeting:


“Is there anything you are noticing that I should be paying attention to?”

That one question opens more important conversations than almost anything else.


Why This Matters


Your pet cannot tell you when something is changing. They cannot flag early patterns or report subtle shifts in how they feel. But the professionals who see them regularly can — if you give them the opening. And, if you observe your pet closely at home or when you are out on a walk, you have invaluable knowledge that will make the professional's role more effective.


Great appointments and services are not transactions. They are conversations. And the questions you ask determine how much useful information you walk away with.


Pick one question from this list that you have never asked before and bring it to your next appointment or meeting with a pet professional. And remember to share your observations and concerns with them too.


That is a meaningful way to invest in your pet’s care.


Are there any other questions you think are important to ask or information to share that we missed? Please share your thoughts in the comments.


If you are a client of Furryornot Petcare please remember to share this important information with us and update your client file online before your next trip!


If you need to find a Veterinarian in Abbotsford or Mission please visit our Local Listings for Pet Parents page: https://www.furryornotpetcare.ca/forpetparents/veterinariansinabbotsfordandmission


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