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Frequently Asked Questions

What Furryornot Petcare does do, does not do, and why.

We know you may not be sure what works best for your pet or even what to ask a professional pet sitter.

Here are some commonly asked questions that you may also be wondering about!

Why choose a Professional Pet Sitter?

Why not? We have invested the time, money, and education to make ourselves and our business the best it can be. We have committed and shown dedication by having a website, getting a business license, and getting liability insurance just in case. We network and learn from the best. Jennifer, the owner, belongs to the Canadian Pet Care Professional network, is a Verified Pro, a member of Pet Sitters International and a Certified Professional Pet Sitter. We have first aid training and ongoing professional development. Why go with some random person from Facebook or choose someone from Rover and cross your fingers that they will do a good job when you can have a real professional look after your beloved pets and your home? Plus your pets will love us, and the few that won't love us right away will at least still get the love and care from us that they deserve! It's a no-brainer! But of course, we are very biased.

How long do you stay with the pet?

That is up to you and your budget! Our visits are typically between 20 to 60 minutes. Which option is chosen depends on what our client prefers, what works best for the pet (or pets), and any budget constraints. We do plan on launching a longer visit option very soon, so stay tuned!

Do you take care of birds? lizards? rabbits? fish? guinea pigs? turtles? rats? ferrets? snakes? arachnids? frogs? salamanders? goats? pigs? ​

Heck yes! We sure do, and we get very excited about it. Chickens are Jennifer's (the owner) favourite. It is so fun to collect eggs. If you have a llama or hedgehog please call us asap. We have not had a chance yet, but we are keen to meet them and add them to the official list!

Why does my cat need daily visits if I have an automatic feeder and litter robot?

Modern technology is a great tool, but cats are old school. They need attention, companionship, playtime, and professional care as much as dogs do. And, even for shy or fearful cats, someone checking in and making sure everything is okay is really important. By scheduling daily visits, you ensure your pet is safe and healthy. We ensure the cat is eating properly, has fresh water, and is using the litter box. Your house is looked after too. And, if anything unexpected happens we will catch it and address the problem to ensure your cat is okay.

Do you stay overnight?

No! We visit pets between 7:30 am and 9:00 pm and then go home to sleep

and spend time with our own pets.

Do you take dogs or other pets to your home for boarding or daycare?

No, we only visit pets at their own home. This is partly because we find that many pets are much more comfortable staying at home. But, it's also because our own pets do not appreciate having visitors invade their territory! 

Will my dog be lonely at home if no one is staying overnight?

Maybe not! Each dog is unique and has their own personality so it really depends. If your dog does not normally sleep in bed with you and does fine on their own when you are out at work all day then they will likely not mind sleeping alone. When we visit before bedtime, we can make sure they have a good walk and/or play session and do all their business so they will sleep well. One pro tip is to set up a radio or use Alexa or your TV as white noise/background music. It's a great calming tool and limits the amount of outside noise they will react to or bark at.

 

If your dog has some level of separation anxiety, then they are better off staying with someone that is home all day and night, or only out for short periods of time. A friend or family member or a reputable house sitter might be a better option. There are also some great boarding facilities in the area that also offer daycare. Your anxious dog may enjoy all the activity, particularly if they enjoy meeting and playing with other dogs.

Do you walk multiple dogs at once?

Yes, we will walk multiple dogs at once from THE SAME HOUSEHOLD, but only if they walk well together and we can physically manage them together. We have walked up to 4 smaller dogs together and have many clients with 2 dogs that walk well together.

 

However, if the dogs are very reactive (particularly to strange dogs or people), larger in size, and/or have a high prey drive we do split the walk time between the dogs. This is to ensure our safety, the safety of the dog, and the safety of others (including the bunny or deer they are trying to chase). In that case we would walk one dog for half the time and the second dog the other half. 

Do you do group or pack walks with a bunch of dogs?

No, not at this time. We only do what we call 'private' (or solo) walks with just one dog at a time, or 2-3 dog siblings (adopted or biological) from the same household if they walk well together.

Do you do off-leash walks?

No, our walks are always on-leash to ensure the dog's safety. We typically walk around the dog's neighbourhood to maximize our walk time, so on-leash works best for us.

Why do you charge a travel fee to certain areas?

We live in the middle of Abbotsford so it is easy to get around the middle of town and even into Mission. However, Abbotsford and Mission do sprawl and with all the traffic and construction, certain areas take a much longer time to drive to. Rather than saying 'no' to residents who are a bit further out we decided to add a travel fee to the visit to help cover the extra time and gas we use.

Do you visit Aldergrove or Langley? 

No! We only go as far west as Station Rd, the Abbotsford/Aldergrove border. 

This is just due to traffic and travel time limits.

Do you visit Chilliwack?

Yes BUT only in a very limited area and limited capacity. We can only visit cats or creatures on the west side of Chilliwack; no dog visits. Our easternmost limit is up to Evans Rd due to traffic and travel time limits. We are limited to only once a day (afternoon or evening only) so we cannot accommodate multiple feedings or medication. And we require a local emergency contact, such as a neighbour, to take over during the Fall and Winter months in case of flooding or snow storms and road closures. 

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